Backbase today announced it has won a “Best in Class” recognition in Javelin’s 2021 Small-Business Digital Account Opening Scorecard, further solidifying its leading position for Digital Sales solutions. The report provides a rigorous analysis of the Small-Business customer onboarding vendor landscape, including profile comparison of six different solutions. The breadth of solution’s applicant-facing customer journey, comprehensive administrative tools for bankers, as well as user experience, contributed to Backbase’s Best in Class standing.
“Backbase’s SME Banking platform has taken a comprehensive approach to solving the challenges presented by the small- business account-opening process, including pithy and effective applicant preparation, unique integrations with third parties and databases to streamline information and document collection, and well-designed approaches for managing banker-to-applicant communications. Backbase’s banker-facing platform is robust as well, using decision-tree graphics to provide a unique approach to application management,” states Ian Benton, Senior Analyst, Digital Banking at Javelin Strategy & Research.
