UAE based bfound, has partnered with Convolo to offer its proprietary technology that seamlessly automates workflows and this automation of cold-lead follow-ups allows incoming leads to be called back within 55 seconds. Convolo has been previously working with major operators in the region’s real estate industry and this partnership will allow SMEs to benefit from this technology for the first time.

Extensive research and testing conducted by Convolo has shown that:

• 79% of customers buy from the company that calls them first
• Up to 391% better close rate when a lead is called within a minute
• Lead quality suffers an 80% decrease if called back after more than 5 minutes

The feature strapped platform offers a user-friendly interface along with a range of advanced options such as end-to-end analytics, schedule customization, along with social media and web-form connectivity. The technology can be quickly customized and deployed, thanks to a flexible framework that works well with most major CRMs and can even be leveraged in email campaigns.

“This partnership will give SMEs in the Middle East the opportunity to benefit from Convolo’s advanced AI powered communications platform built to help quickly convert leads into customers,” said Erik Bjerlestam, bfound’s CEO. “The product is essentially a business growth catalyst. We’ve received tremendously positive feedback in the initial stages of the product’s roll out.”

The Middle East has observed a massive uptick in the adoption and deployment of eCommerce platforms as businesses struggle to cope with the new normal. The sudden increase in competition has exposed numerous areas for improvement for businesses attempting to capitalize on digital marketing. Convolo’s lead capturing model ties in to help seamlessly fill these gaps.