Avaya

How multimodal AI interface will revolutionize CX

Avaya’s Sales Consultant, Tvrtko Stosic predicts that the next evolution of human-machine interaction could bring about real, unprecedented synergy between humans and machines – with CX as the obvious...

Saudi consumers demand ‘SuperService’

Four-in-five Saudi consumers expect an immediate response from the organizations and vendors they contact – part of a growing demand for ‘SuperServe’ customer engagement, according to the ...

Avaya Acquires Spoken Communications

Avaya Holdings Corp. has announced it has signed a definitive agreement to acquire Spoken Communications (“Spoken”).

Avaya to List on the NYSE

Avaya Holdings Corp. will ring the Opening Bell on January 17th to celebrate the company’s listing on the New York Stock Exchange (NYSE).  Avaya embarks on a new journey following a successful balance...

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