Customer experience
Customer Experience Live reveals new insights into regional CX landscape
In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report 2024 highlights one of...
Reimagining customer and employee experience
Sam Tayan, Head of MENA at Zoom highlights the importance for organisations to provide a meaningful experience to both their employees and customers, and in such a scenario we need to reimagine our st...
TERRACEZ set to disrupt the customer experience and business transformation space
TERRACEZ, a Dubai-based tech start-up, is disrupting the customer experience and business transformation space; helping businesses digitally transform, by automating repetitive tasks, unifying data-co...
Dubai-based startup, Yegertek gets funded by NB Ventures
Yegertek, a Dubai based customer experience and loyalty tech solutions provider has received funding of an undisclosed amount from GCC and India focused Venture Capital firm NB Ventures, which is led ...
CX is the holy grail for the majority of UAE Businesses
Customer experience (CX) is a top priority for most UAE businesses (62%), new research from Rackspace Technology shows. The study revealed much greater understanding amongst UAE business leaders to im...