CX
How multimodal AI interface will revolutionize CX
Avaya’s Sales Consultant, Tvrtko Stosic predicts that the next evolution of human-machine interaction could bring about real, unprecedented synergy between humans and machines – with CX as the obvious...
Customer Experience Live reveals new insights into regional CX landscape
In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report 2024 highlights one of...
CX is the holy grail for the majority of UAE Businesses
Customer experience (CX) is a top priority for most UAE businesses (62%), new research from Rackspace Technology shows. The study revealed much greater understanding amongst UAE business leaders to im...