Ivan Ostojić

How retailers and eCommerce firms can boost sales and loyalty

New research from Infobip highlights how different generations want to communicate with businesses and brands ahead of Black Friday. When at least 86% of all generations expect targeted and relevant c...

Infobip reveals rapid adoption in conversational channels

According to recent research by Infobip, a leading cloud communications platform, conversational customer experiences and generative AI have significantly impacted interactions between people and bran...

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