Western Union has announced a collaboration with the Arab Federation for e-Commerce, to jointly boost the uptake of e-Commerce and digital payments in the Middle East and North Africa (MENA) region. Representing 14 governments from MENA, the Arab Federation of e-Commerce aims to establish efficient processes, practices and platforms for the development of secure and efficient e-commerce to serve consumers, businesses, financial institutions and governments in the region.
“Our experience with managing a large retail network as well as fast-growing digital channels, combined with our understanding of the complexities of regulatory and compliance requirements for global payments, enables us to deliver solutions that meet a wide range of payment needs. We congratulate the Arab Federation for e-Commerce on the unveiling of their five year strategic plan to strengthen the e-Commerce eco-system in the region that is expected to grow exponentially in the coming years. We look forward to working together with them to create a seamless experience for consumer, business or government payments across MENA,” said Hatem Sleiman, Regional Vice President Middle East at Western Union.
As a leader in global money transfer and payments, Western Union’s expertise is in enabling the fast, convenient and reliable movement of money in over 200 countries and territories around the world. Western Union provides consumers, businesses, NGOs and financial institutions with the ability to send money transfers and payments through cash at locations, through bank accounts, online or mobile, and the choice of receiving money through a network of over – 500,000 agent locations, or billions of bank accounts, mobile wallets or cards.
“While currently online transactions are a very small part of overall payments in the region, building the robust infrastructure needed to stimulate and support e-commerce makes good economic sense. Governments are keen to bring in the efficiency, transparency and inclusion of a strong e-Commerce environment. A global industry leader such as Western Union will help us bring best practice systems and platforms to meet these goals,” said H.E Ambassador Mohamed Al Rabea, Secretary General of Council of Arab Economic Unity, the League of Arab States.