Islamabad-based AI startup Botwa.ai is targeting expansion into Middle East and African markets. Participation at GITEX AFRICA 2024 helped the company enter these markets and position itself at the heart of Africa’s burgeoning tech ecosystem, which is ready to drive digital transformation and enhance customer experiences.

Established in 2022, Botwa.ai has swiftly emerged as a leader in the AI landscape, catering to the banking, finance, and telecom sectors, to mention a few. Leveraging the latest advancements in Conversational AI, Natural Language Understanding (NLP), and Speech Analytics, Botwa.ai delivers context-driven and intent-aware conversations across channels, driving actionable insights for total quality management and boosting sales.

With Botwa.ai’s innovative conversational AI solutions, businesses can seize the future of customer experience and elevate their operations to unprecedented levels of efficiency and engagement.

“Generative AI and Conversational AI are revolutionizing digital transformation and process modernization, driving unprecedented ROI and efficiency. By harnessing these advanced technologies, organizations can unlock new levels of innovation, streamline operations, and create more engaging customer experiences, positioning themselves at the forefront of the digital age,” stated Muhammad Shakir Mahmood, CEO of Botwa.ai.

With products available today, unlike many competitors still in the development phase, Botwa.ai has already enabled clients to achieve tangible ROI and operational efficiency. This strategic move into the Middle East and Africa markets signifies Botwa.ai‘s dedication to driving digital transformation across diverse industries. Africa’s rapidly growing digital economy presents fertile ground for Botwa.ai’s advanced AI solutions, poised to forge valuable partnerships and support local businesses in their digital journey.