By 2020 experts predict that e-commerce sales in the GCC are expected to touch $41.5 billion, one of the highest growths across the industry worldwide. Internet spending in the Middle East is on the rise and GCC countries are expected to experience a 40% growth in e-commerce by 2020 according to industry research analysts Frost & Sullivan.
In the two years since the company was first created, AWOK.com has grown substantially, initially dealing in electronics and gadgets and now selling a wide-ranging versatile product selection of household appliances, jewellery, consumer electronics and health and beauty products with new products added to the website on a daily basis.
The site was first established in April 2013 with the intention of bringing reliable, quality products sold at the most competitive prices to consumers in the UAE. AWOK.com, the UAE-based online shopping platform hits the two-year mark in April 2015, boasting a phenomenal 500% increase in sales compared to its first year of trading. The online platform also announced it will be launching a mobile app for consumers to be released later on this year.
Since its launch, the website has witnessed strong year-on-year growth as well as increasing its portfolio of consumer goods. The company has grown to employ over 200 staff in the UAE and looks to increase its offerings to other countries in the region. The company’s success is a testament to the rapidly growing e-commerce industry in the region.
“AWOK.com’s solid growth is testament to the brand’s commitment in providing quality products at consistently low prices. Reaching this two-year milestone is a great achievement for AWOK.com and we look forward to achieving future growth in line with our third year targets. We are grateful to our loyal customers and are always striving for ways to identify and meet our consumer’s needs. 2015 marks a big year for us with the introduction of our mobile app being made available to consumers later on in the year. Our consumers already understand that online shopping is safe, easy and fast and with our new mobile application, they will be able to order must-have products directly from their mobile devices”, said Ulugbek Yuldashev, Managing Director of AWOK.com.
With a vast warehouse, speedy delivery across the UAE and one-on-one customer service, AWOK.com prides itself on being a leader in the Middle East’s growing online market. Setting itself apart from other online shopping websites, AWOK.com operates all logistics in-house, allowing it to keep prices continuously low through sourcing directly from manufacturers, distributors and re-sellers.
AWOK.com runs its own warehouse, a fleet of delivery vans as well as an in-house customer service team meaning that savings are passed directly on to the consumer. A promise to deliver to customers in the UAE within 12 – 24 hours and a dedicated aftersales tech support service on-hand ensures the company’s goal to attain 100% customer satisfaction is on track.
